How can I recover my account if I lost my phone number?
Last updated
Currently, we are unable to recover accounts solely through lost phone numbers due to security reasons. This is why it's crucial to associate an email address with your Blink account during the initial setup. By adding an email address to your account, you ensure that you can still access your Blink account even if you lose your phone number.
To add or update your email address, follow these steps:
Open the Blink app and navigate to Settings.
Go to the Account section.
Select "Email" and enter your preferred email address.
Verify your email address through the confirmation link sent to your email inbox.
Once your email address is linked to your Blink account, you can use it to sign in and manage your account securely. If you encounter any issues or need further assistance, please reach out to Blink support for help.
If you are using Non-Custodial Mode, Blink cannot recover your funds — you hold your own private keys. Make sure to back up your keys securely. If you lose both your phone number and your keys, your funds cannot be recovered by Blink or anyone else.
You can still regain access to your Non-Custodial Mode account using your email address (if one was added) or by restoring from your key backup.
Last updated